為進一步提升(sheng)沈(shen)陽地(di)鐵運營(ying)服(fu)(fu)務水平(ping)，滿(man)足(zu)乘客美好出行需要(yao)(yao)，按(an)照(zhao)交通(tong)(tong)運輸部(bu)、省交通(tong)(tong)運輸廳關于(yu)打造(zao)城市軌道交通(tong)(tong)運營(ying)服(fu)(fu)務品(pin)牌(pai)線路的(de)通(tong)(tong)知要(yao)(yao)求(qiu)及市交通(tong)(tong)局(ju)工(gong)作(zuo)部(bu)署，沈(shen)陽地(di)鐵積極(ji)開(kai)展運營(ying)服(fu)(fu)務品(pin)牌(pai)線路打造(zao)工(gong)作(zuo)。
結合各線(xian)(xian)(xian)路整體(ti)(ti)情況，沈陽(yang)(yang)地(di)(di)鐵(tie)以“運行(xing)安(an)全、設施完善、出行(xing)便利(li)、乘客(ke)更滿意(yi)、特(te)(te)色更突(tu)出”為目(mu)標(biao)(biao)，選定地(di)(di)鐵(tie)2號(hao)線(xian)(xian)(xian)、9號(hao)線(xian)(xian)(xian)開展運營服(fu)務(wu)(wu)品牌線(xian)(xian)(xian)路打造工(gong)作。對(dui)照5項工(gong)作目(mu)標(biao)(biao)，沈陽(yang)(yang)地(di)(di)鐵(tie)對(dui)地(di)(di)鐵(tie)2號(hao)線(xian)(xian)(xian)、9號(hao)線(xian)(xian)(xian)各車站及列車開展了安(an)全管理、設備設施、導向標(biao)(biao)識(shi)、周(zhou)邊環境等(deng)排查提升工(gong)作。結合“暖陽(yang)(yang)”服(fu)務(wu)(wu)品牌及線(xian)(xian)(xian)路特(te)(te)點，進一步推(tui)動線(xian)(xian)(xian)路服(fu)務(wu)(wu)特(te)(te)色化發展，在2號(hao)線(xian)(xian)(xian)著力(li)打造以“空鐵(tie)聯運 暖陽(yang)(yang)暖心”為理念的“暖心”服(fu)務(wu)(wu)，9號(hao)線(xian)(xian)(xian)著力(li)打造以“線(xian)(xian)(xian)網紐(niu)帶 服(fu)務(wu)(wu)暢行(xing)”為理念的“暖行(xing)”服(fu)務(wu)(wu)。同時，持續(xu)開展“站長接待日”、愛心預約、大件(jian)行(xing)李搬運等(deng)特(te)(te)色服(fu)務(wu)(wu)舉措，扎實(shi)推(tui)進品牌線(xian)(xian)(xian)路打造，持續(xu)提升廣大市(shi)民乘客(ke)出行(xing)體(ti)(ti)驗。
下一步，沈陽地(di)鐵(tie)將繼(ji)續(xu)保持“人民(min)地(di)鐵(tie)為(wei)人民(min)”的初心(xin)，堅持“便捷高效、溫暖隨(sui)行”的服(fu)(fu)(fu)務(wu)(wu)理念，以(yi)(yi)品牌線路打造工作為(wei)推手(shou)，樹立地(di)鐵(tie)運營服(fu)(fu)(fu)務(wu)(wu)標桿，創(chuang)新(xin)推出(chu)更便民(min)、更溫暖、更具特色的暖心(xin)服(fu)(fu)(fu)務(wu)(wu)舉(ju)措，推動地(di)鐵(tie)運營服(fu)(fu)(fu)務(wu)(wu)高質量發展，以(yi)(yi)優質窗口形象為(wei)全(quan)面振興新(xin)突破貢獻地(di)鐵(tie)力(li)量。
